Quality management systems

The current competitive business environments as well as the increasing client product demands have set a concrete agenda as far as quality of services is concerned:

  • The suitability of the firm’s internal organisation and structure, in order for internal auditing procedures to assure quality of services provided
  • The provision of adequate assurance to the firm’s clients that the services provided comply with the clients’ specific requirements

The subsequent result of the above is the Development, Installation & Implementation of Quality Management Systems (QMS), which are designed and programmed to implement systemic actions that boost thedegree of confidence that the services provided are of a satisfactory and acceptable level.

These Systems define a set of requirements that:

  • They operate as a guide to a clientin order to install a QMSadapted to the client’s business needs
  • They form the basis for the inspection of such a System by the appropriate System Certification Authority.

The implementation of a QMS not only has proved to be the most effective way to monitor the quality of services, but also it delivers additional gains from improved productivity and cost reduction.

 

S.K. AEGIS provides integrated solutions in the design and development of Quality Management Systems and specialises in the following products:

  • ΕLΟΤ 1429 (Managerial Adequacy of Organizations for Executing Public Works)
  • ISO 9001:2008 (Management Quality Systems)
  • ISO 14001 (Environmental Management Systems)-Regulation 1836/93 EMAS-ECO LABEL
  • OHSAS 18001:1999/ΕLΟΤ 1801:2002 (Occupational Health and Safety Management Systems)
  • ΕLΟΤ ΕΝ ISO/IEC 17024:2003 (Conformity Assessment – General requirement for bodies operating certification for persons)
  • ISO 2200:2005 (Food Safety Management Systems)
  • ISO 50001 – Energy management

 

Our services could be summarised per the following products:

  • Assessment and recording of the firm’s current conditions
  • Identification of divergences in the firm’s Operations vis-à-vis standard requirements
  • Preparation of the Comprehensive Evaluation & Planning for the Installation & Implementation of the Quality Management System
  • Personnel training in Quality Issues
  • Conducting of Internal Quality Audits with the aim to generate the System Function Review for the client as well as the production of the System Non-compliance Record
  • Monitoring and Client Support during the Certification Inspection by the Certification Institute
For more info, contact:
Nikitas Karakatsanis